Developing Conflict Resolution Skills Once Someone Gets Mad

how to control angerBecoming upset is a situation that nobody wants to face. Controlling the anger that’s rising in oneself or others becomes a critical skill in one’s personal as well as business life. Having a short fuse, getting easily ticked off can become a hazard to oneself and others.

Hopefully, it’s not an issue which needs to be dealt with on a regular basis, but the truth remains that the majority of people, especially when it comes to certain businesses, will encounter either their own anger rising or the anger of others they need to deal with.

Anger is an emotion …

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