We all have problems, our own private issues, they arise when a current situation differs from what we ultimately want, a desired goal. So we somewhat go around in our own way in the attempts to solve them ourselves.
We eventually find out some problems are nothing more than searching for a means, an equatable solution.
This so we can reduce or eliminate the differences between our particular goal, and the current state we find ourselves in.
You have a problem of wanting more money in your bank account, but your paycheck and spending habits don’t agree.
You’re wanting go out with that gorgeous person, but you get tongue tied just thinking about it.
Today, you’re going to be a bit late for work since your car won’t start.
These are problems which occur when what you want, and what you currently have, doesn’t match.
To Solve Problems
But it can be an elementary process, to concisely solve any problem you’ve got.
Problem solving for a majority of issues is just searching for a solution then applying.
When there’s an easy clear procedure which takes you from one step to the other, that’s referred to as a “well defined” problem.
A well defined problem is say boiling eggs. What you do is follow a simple procedure or a recipe, and then you’ve made breakfast.
Your original problem was you wanted boiled eggs for breakfast.
The More Difficult Problems
Then there are those problems which has no clear defined procedure, which are referred to as “ill defined.” The majority of life’s most major pressing issues, are unfortunately ill defined.
You wonder how you can make and save enough money for retirement. How the conflict in the Middle East can be resolved, or how to make yourself noticeable to that certain person, etc.
These can also be considered no definition problems, since they don’t have a clear enough goal.
For instance, what’s unknown is how much you actually need to save for retirement. It has no clear solution or path.
Steps To Solving A Problem
• First and most importantly, you need to understand and precisely define what exactly the problem is. Do this by developing a representation of the aspects of the issue. You do so by searching your own knowledge base for information, which appears to be a solution
• After you understand this, draw up a plan to solve the problem. This involves searching what you already know for solutions which are appropriate for the problem
• Proceed to carry out the plan by executing your solution to the issue
• Look back at what you’ve done then ask how it could be done better
This technically is how you should be able to solve a problem, any problem.
Yet the majority of people will skip a critical point, which derails the entire process, making it unlikely they’ll succeed.
Avoiding The Initial Step
Regardless of what the problem is, most will miss the first step, and attempt to jump directly to the solution of the problem solving process, usually with disastrous consequences.
They’ll use more of a trial-and-error approach.
What they’re avoiding is initially taking the time to completely understanding and dissecting what the problem is. Their attempts at the solution fails once the unforeseen glitches arise.
In contrast, the proper way of doing so is spending the time to completely understand what the problem is first.
This by comparing what you already know about the issue, with what you need to know or learn in order to get a complete grasp of the situation.
Since you’ll spend more time in the initial problem representation stage, you’re more than likely to derive to a successful solution, while spending less time generating an answer.
Understanding Exactly What The Problem Is
Begin by organizing your knowledge of the problem, which includes relevant information regarding the type of problem it is, along with the exact procedures for solving problems of that type.
This means when thinking about a problem, relevant information is automatically activated into your memory, along with the relevant solution procedures.
At times, some will just think about a problem, but their knowledge is usually too general and scattered in their memory, which makes the problem solving process tedious.
For instance, an inexperienced salesperson will focus on perfecting their sales pitch, and not asking for the sale.
They apply certain sales techniques in a routine fashion in the hopes to get a sale, which should be their goal.
What an experienced salesperson will do, is focus more on the specific goal which is understanding what the customer wants and needs.
They would attempt to develop a relationship of trust with the customer.
As a result, what the experienced salesperson does is spends less time on “working” the customer.
They avoid showing and telling them the things they don’t care about, or have any interest in.
Asking All The Right Questions
Once you perform a search online, you realize the quality of the search results depends on the quality of the keywords you enter.
It’s the garbage in, garbage out process. The key to developing a stronger understanding of solving a problem, is asking the right questions.
Those who are experienced are more likely to ask the precise questions, because their specific knowledge is organized more efficiently.
The expert salesperson’s questions, are optimized around knowing what the customer wants and needs.
Since this salesperson has impressed the customer, that their needs does matter, then a relationship of trust is established.
This makes it easier for the salesperson to introduce different features, without upsetting the customer.
In contrast, the inexperienced salesperson will often bombard the customer with all of the features of the product they can remember and process.
They will attempt to hard sell the customer, creating an atmosphere of distrust.
Working Towards The Known To The Unknown
Experts will solve their problems by working forward from the information which is given or obtained, to arrive at a solution.
The novice will tend to work the opposite way, backwards, focusing on a quick solution.
As a result, it slows down the entire problem solving process, making it less likely a solution will even be reached.