The most effective of managers are firefighters of sorts, extinguishing conflicts in the workplace from escalating to fierce arguments or disagreements, and the reason why it’s classified as one of the most difficult issues they’ll face.
The dealing with conflict between employees, or between the manager and the employee, can cause sudden disruption which brings productivity and work to a standstill.
Although there may be instances of certain managers who actually enjoy conflict, they like facing disputes and human confrontation, the vast majority would just prefer to avoid or choose …